If you wish to exchange the product within 14 days for another product, please contact our customer service. Please note: the cost of sending the product back to us is at your expense.
Exchange for a cheaper product
If the replacement product is cheaper than the product that you are going to return You will be refunded the difference. Once we receive your product, you often receive the replacement product just a day later. The remaining amount will be refunded to your account within 5 business days after receiving your return.
Exchange for a more expensive product
Exchange for a more expensive product is possible. Upon receipt of your return, you will receive an invoice by mail to pay the amount due. Once we have received your payment, you will often receive your substitute product a day later.