Product exchange

If you wish to exchange the product within 14 days for another product, no problem, please contact our customer service. Please note that we cannot cover return shipping costs and appreciate your understanding. For countries outside the EU, shipping costs for resending exchanged products will be charged.

Exchange for a cheaper product

If the replacement product is cheaper than the product that you are going to return You will be refunded the difference. Once we receive your product, you often receive the replacement product just a day later. The remaining amount will be refunded to your account within 5 business days after receiving your return.

Exchange for a more expensive product

Exchange for a more expensive product is possible. Upon receipt of your return, you will receive an invoice by mail to pay the amount due. Once we have received your payment, you will often receive your substitute product a day later.

Customer reviews

★★★★★ ★★★★★ 4.9/5 Based on 79 reviews
Translated from German

I had a very pleasant conversation with Marcel at the Motorräder Dortmund show. Of course we also talked about the boots and how to care for them, and I picked up a few useful tips along the way. For me, the boots are simply ideal for a combination of motorcycle touring and hiking. Super comfortable, waterproof, great grip on the trails and safe on the bike. I am absolutely enthusiastic about them. A clear recommendation for everyone who loves being out in nature, whether on a motorcycle or on foot.

Fantastic customer service. Friendly, competent, helpful. Great experience.

Translated from German

Best bikerboots ever. After more than 150,000 km with my Biker Boots I can only say: super comfortable, waterproof and you can easily walk in them too. When it rains I use outdoor gaiters to stop water from getting in through the top.

I cannot speak highly enough about these boots. The fit, the comfort, the quality and the style are all at an unmatched level. They are truly fantastic.

The boots are amazing! They're breaking in very nicely, and are extremely comfortable. I wore them around for a couple of days before riding with them, and was already sold, but riding with them made the experience of the boots even better. The shipping was insanely fast, which was great. The customer service is some of the best I've experienced, and is truly astounding. I was impressed with the company before I ever even got the boots just because of the customer service. I will be a repeat customer! Buy the boots, you won't regret it!

Translated from German

At the motorcycle show in Dortmund I tried on the Adventure at the Biker Boot stand and was immediately impressed. After around 7,000 kilometres with these boots I can only say the best about them: pure comfort and safety! Very good quality! I would definitely buy them again and will be getting the SE variant for the autumn season. Thanks to Marcel & Biker Boot for these fantastic riding boots!

Translated from German

Very good expert advice from Diana O. Maurice in Faak. Super fast delivery — the shoes were sold out at the event. I wasn't expecting them until December, but they were delivered today. Great fit, everything top notch.

Translated from Dutch

Good answers to questions and fast responses, including on delivery. Customer-friendly and fantastic boots!!

Translated from German

I had a very pleasant conversation with Marcel at the Motorräder Dortmund show. Of course we also talked about the boots and how to care for them, and I picked up a few useful tips along the way. For me, the boots are simply ideal for a combination of motorcycle touring and hiking. Super comfortable, waterproof, great grip on the trails and safe on the bike. I am absolutely enthusiastic about them. A clear recommendation for everyone who loves being out in nature, whether on a motorcycle or on foot.

Fantastic customer service. Friendly, competent, helpful. Great experience.

Translated from German

Best bikerboots ever. After more than 150,000 km with my Biker Boots I can only say: super comfortable, waterproof and you can easily walk in them too. When it rains I use outdoor gaiters to stop water from getting in through the top.

I cannot speak highly enough about these boots. The fit, the comfort, the quality and the style are all at an unmatched level. They are truly fantastic.

The boots are amazing! They're breaking in very nicely, and are extremely comfortable. I wore them around for a couple of days before riding with them, and was already sold, but riding with them made the experience of the boots even better. The shipping was insanely fast, which was great. The customer service is some of the best I've experienced, and is truly astounding. I was impressed with the company before I ever even got the boots just because of the customer service. I will be a repeat customer! Buy the boots, you won't regret it!

Translated from German

At the motorcycle show in Dortmund I tried on the Adventure at the Biker Boot stand and was immediately impressed. After around 7,000 kilometres with these boots I can only say the best about them: pure comfort and safety! Very good quality! I would definitely buy them again and will be getting the SE variant for the autumn season. Thanks to Marcel & Biker Boot for these fantastic riding boots!

Translated from German

Very good expert advice from Diana O. Maurice in Faak. Super fast delivery — the shoes were sold out at the event. I wasn't expecting them until December, but they were delivered today. Great fit, everything top notch.

Translated from Dutch

Good answers to questions and fast responses, including on delivery. Customer-friendly and fantastic boots!!